- Developing a roadmap for effective clinical data integration into pre-pay PI decision making and workflows
- Reimagining the PI process – new capabilities, collaboration, and upscaling staff
- Lessons learned while shifting from traditional post-pay operations and governance

Karen S. Campbell
Karen Campbell is Senior Director for Payment Integrity at BlueCross BlueShield of South Carolina. She has been part of Payment Integrity team since early inception and helped develop core team capabilities from data mining to policy application and clinical support. Her recent focus has been on solution deployment that expands system edits, provider education and increases clinical claim reviews both pre-pay and post-pay. She has worked closely with Operations, Decision Support and Medical Affairs to help take new policies, technology and edits from inception to deployment throughout the organization.















